Service & Technical Support

Service & Technical Support

The Elcometer Technical Support team is available to assist you with your enquiry.

Whether you need advice on product and application, troubleshooting, training or product service and repair;
our team of technical experts is committed to providing a solution to your problem.

Click here to contact the Elcometer Technical Support team.

Product & Application Advice


The Customer Support Team offers assistance with the selection of the most appropriate Elcometer product.

Support is available via telephone, email or by visiting the Elcometer office*.

The Customer Support Team can also assist with the setting-up, adjustment and optimal use of Elcometer products in
a wide range of applications.

Click here to contact the Elcometer Technical Support team.

* Appointment is required

Troubleshooting


If the results of the testing are not as expected or in the unlikely event of the product not functioning as expected,
the customer support team will provide assistance in trouble shooting the problem.

If one of our products is not functioning correctly, advice on corrective action will be provided. This may include
having the product repaired or re-calibrated.

Click here to contact the Elcometer Technical Support team.

Service & Repair


A full range of repair and re-calibration services are available at our offices or through regional distributors.

The first contact, however should always be with the Elcometer Technical Support Team as many issues can be
resolved without the need to return the product.

Click here to contact the Elcometer Technical Support team.

Re-certification


Elcometer blast machines are CE approved and fully tested and certified to PED 2014/68EU.

For further information on certification, click here to contact the Elcometer Technical Support team.

For further information on certification and re-certification, click here to contact the Elcometer Technical Support team.

Elcometer Videos


Elcometer technical and instructional Videos provide an overview of the instruments' key features, benefits
and applications. Whether you’re looking to find out more about an Elcometer product, its application, or learn
more about optimal use of the instrument, the Elcometer Videos provide a quick and simple guide.

Click here to view the Elcometer video range