Frequently Asked Questions

Welcome to Elcometer Online, how may we help you?

Elcometer’s frequently asked questions are designed to provide every customer with a better understanding of how you can use our website, purchase our products and contact our various Departments and Offices. Please select an area we can help you with?

Contact Us

How do I contact Elcometer?

You can also call us on Tel: +44 161 371 6000* and we would be happy to help. (Lines are open between 8.30am – 5pm GMT Monday to Friday).

Elcometer also has over 150 Distributors around the world, all comprehensively trained in our products, providing a full after sales service and support within your region. To contact your nearest office click here.

How do I get technical advice?

The Elcometer Technical Support team is available to assist you with your enquiry.

Whether you need advice on product and application, troubleshooting, training or product service and repair; our team of technical experts is committed to providing a solution to your problem.

Click here to contact the Elcometer Technical Support team.

I have a problem with my blast equipment, how do I get help?

If the results of the blasting are not as expected or in the unlikely event of the product not functioning as expected, the customer support team will provide assistance in trouble shooting the problem.

If one of our products is not functioning correctly, advice on corrective action will be provided. This may include having the product repaired.

Click here to contact the Elcometer Technical Support team.

How can I make a complaint?

Elcometer believes in the philosophy that our customers are buying a commitment to great service and not just blast equipment when they come to Elcometer.

If you have a complaint, please contact us immediately so we can put it right. Please provide your full details.

Tel: +44 161 371 6000*

Email: sales@elcometer.com

Address: Elcometer Limited

Edge Lane

Manchester

United Kingdom

M43 6BU